Shipping Policy

Shipping Policy - Cash On Delivery (COD)

Overview

Welcome to Master Homeware This Shipping Policy outlines the terms and conditions for our Cash on Delivery (COD) service. We aim to provide a smooth and transparent shipping experience for our customers. Please read this policy carefully to understand how we handle COD orders, shipping costs, delivery times, and other relevant information.

Shipping Locations

We currently offer Cash on Delivery (COD) to customers All over the Pakistan. Unfortunately, COD is not available for customers where courier services are unavailable.

Shipping Methods

We use the following carriers for COD shipments:

  • PostEx
  • Lepords
  • Trax
  • TCS

Shipping Costs

Shipping costs for COD orders are calculated based on [weight, distance, flat rate, or other criteria]. The exact shipping cost will be provided at checkout. If you require expedited shipping, additional charges may apply.

Order Processing And Handling Times

Orders with COD are typically processed within 1-2 business days after the order is placed. During peak periods or holidays, processing times may be longer.

Cash On Delivery Terms

  • Payment for COD orders must be made in cash at the time of delivery. Please ensure you have the correct amount to avoid complications.
  • If you are not available to receive the shipment or do not have the correct payment, the package will be returned, and you may incur additional fees.

Expected Delivery Times

The estimated delivery time for COD orders is 3-5 working days. Please note that delivery times are estimates and may vary due to weather, holidays, or other unforeseen circumstances.

Tracking And Notifications

Once your order is shipped, you will receive tracking information via [email/SMS]. You can use this information to track your package's delivery status.

Lost Or Damaged Shipments

If your COD order is lost or damaged during shipping, please contact our customer support at masterhomeware22@gmail.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a refund.

Returns And Exchanges

Returns for COD orders are subject to our Return Policy, which can be found []. Note that return shipping costs may be the responsibility of the customer unless the return is due to an error on our part.

Customer Support

If you have any questions about our COD shipping policy, please contact our customer support team at masterhomeware22@gmail.com. We are here to assist you with any shipping-related questions or concerns.

Legal And Compliance

By placing a COD order with [Your Business Name], you agree to comply with all applicable laws and regulations regarding cash payments and delivery. We reserve the right to refuse COD orders at our discretion.

Thank you for choosing Master Homeware ! We appreciate your business and look forward to serving you.

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